Frequently Asked Questions

Everything You Need to Know About Scrumrobo

Find answers to common questions about features, pricing, integrations, and getting started with the leading AI-powered standup automation platform.

Getting Started
Getting started is simple! 1) Add Scrumrobo to your Slack or Teams workspace, 2) Configure your team settings and time zone preferences, 3) Customize your standup questions, and 4) Start your first automated standup. We offer a free 14-day trial with full features.
Scrumrobo is designed to be intuitive and user-friendly. Most teams are up and running within 15 minutes. We provide interactive onboarding, video tutorials, and comprehensive documentation to help you get the most out of the platform.
Absolutely! We offer a 14-day free trial with access to all features, no credit card required. You can test Scrumrobo with your actual team and workflows to ensure it fits your needs perfectly.
Features & Functionality
Scrumrobo provides automated daily standups, planning poker for story estimation, retrospective facilitation, progress tracking, AI-powered insights, blocker management, and seamless integrations with popular tools like Jira, GitHub, and Azure DevOps.
Our AI analyzes historical sprint data, story complexity, team velocity patterns, and other factors to suggest story point estimates. It learns from your team's estimation accuracy over time to provide increasingly accurate suggestions.
Yes! Scrumrobo is specifically designed for distributed teams. It supports multiple time zones, async standups, and provides visibility into team progress regardless of location or schedule differences.
Scrumrobo integrates with Slack, Microsoft Teams, Jira, GitHub, GitLab, Azure DevOps, Trello, Asana, Monday.com, and many other popular development and collaboration tools through our API and webhook system.
Pricing & Plans
Scrumrobo is free for teams of up to 10 users. For larger teams, pricing starts at $5 per user per month for the Pro plan and $12 per user per month for the Enterprise plan. We also offer custom enterprise pricing for organizations with specific needs.
The free plan includes automated daily standups, basic planning poker, progress tracking, Slack/Teams integration, and email support for teams up to 10 users. It's perfect for small teams getting started with agile automation.
Yes, you can upgrade or downgrade your plan at any time. Changes are prorated and reflected in your next billing cycle. We also offer a 30-day money-back guarantee on all paid plans.
Yes! We offer 50% discounts for qualified nonprofits, educational institutions, and open-source projects. Contact our sales team to learn more about eligibility and apply for these special rates.
Support & Troubleshooting
We offer comprehensive support including a detailed help center, video tutorials, email support, live chat, and priority support for enterprise customers. Our average response time is under 2 hours for paid plans.
Absolutely. Scrumrobo is SOC 2 compliant and follows enterprise-grade security practices. All data is encrypted in transit and at rest. We never share your data with third parties.
Our technical team is here to help! Start with our troubleshooting guides in the help center, then reach out to support with specific details about the issue. We typically resolve issues within 24 hours.
Yes, you can export all your team data, including standup responses, planning poker results, and analytics data. We provide multiple export formats (CSV, JSON, PDF) and API access for enterprise customers.

Still Need Help?

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